Vendor Management
The Poste Italiane Group has introduced a qualification phase for Economic Operators that envisages the adoption of a customised rating methodology in the ESG sphere that takes the form of specific questionnaires for each Economic Operator. The model is based on a risk-based approach, making it possible to analyse the strategies adopted by suppliers to manage ESG risks considered relevant according to their sector and company size. As regards sector classification, suppliers are classified within the ATECO sectors officially recognised by the Poste Italiane Group. With reference to the size of the organisation, the classification by the European Commission dividing companies into small, medium-sized or large is used, which is considered functional for the identification of potentially significant governance risks for the suppliers subjected to the assessment process. In addition, a Vendor Rating system was introduced to measure and evaluate the performance of suppliers working with the Poste Italiane Group, offering the possibility of examining market players under multiple dimensions, including:
- quality of service;
- compliance with safety standards;
- adherence to delivery times;
- commitment to environmental sustainability issues;
- business ethics;
- administrative accuracy.
This tool is used to evaluate suppliers who have contractual relationships with the Poste Italiane Group in the main product areas of interest. In a progressive approach, the system will be applied to further product categories in the future.