Accessibility Statement

Poste Italiane is committed to making its website accessible in accordance with Law No. 4 of 9 January 2004. This Accessibility Statement applies to the website https://resultcenter2025.posteitaliane.it/

Compliance status

This website is compliant with the requirements set out in Annex A of the UNI CEI EN 301549 standard due to the instances of non-compliance and exemptions listed below.

Preparation of the Accessibility Statement

This Statement was prepared on 04 August 2026.

It was prepared using an assessment compliant with the requirements set out in Annex A of the UNI CEI EN 301549 standard and conducted by a third party.

How to submit reports and contact details of the service provider

Anyone with an interest may report any non-compliance of Poste Italiane's websites and mobile applications with accessibility principles.

For reports to be effective, inaccessibility situations must be indicated by describing the problem and identifying, as precisely as possible, the part of the website or mobile application affected.

The report should be sent to the following dedicated e-mail address: accessibilita@posteitaliane.it

The following information should be included in the report:

  • first and last name of the person making the report;
  • url of the web page reported or the app function for which accessibility principles were found to be not compliant (if technical or commercial problems were found, such as password reset, line drop, unsubscribable offer, the report should be made in the Assistance section;
  • a clear and concise description of the problem encountered;
  • tools used for browsing;
  • device used (smartphone, pc, tablet, laptop-PC);
  • operating system used (Windows, Linux, Mac OS);
  • browser used (Chrome, Edge, Firefox, Safari, Opera);
  • assistive technologies used (Jaws, Chrome Vox, ToVoice, Nvda, Google Talk, etc.), if possible also specifying the version.

Any requests not related to Accessibility issues (e.g. technical or commercial problems such as password reset, line drop, unsubscribable offer) should be sent to the Assistance section.

How to submit reports to AgID

If the response received is unsatisfactory, or if no response is received within 30 days of the notification or request, the person concerned may submit a report following the procedure described on AgID’s institutional website.

Website information

Website publication date: 04 August 2026
Usability tests conducted: No
CMS used for the website: Drupal